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Returns & Exchange
If something is not right, contact us promptly and we will review the best available solution.
Return requests
Contact us within 7 days of delivery. Items must be unused, unworn and returned with original packaging, tags and accessories.
Non-returnable items
Personalised items, items showing wear, damaged packaging and products altered or resized after delivery cannot be accepted unless faulty on arrival.
Damaged or incorrect orders
Notify us within 48 hours and include clear photographs of the product, packaging and shipping label so our team can assess the issue.
Exchange and refund review
Approved exchanges depend on stock availability. Approved refunds are processed after inspection; delivery and payment-provider charges may be non-refundable.