PRODUCT CARE
Warranty
Our team is available to help you understand product coverage and care requirements.
Coverage
Where a product includes a supplier or manufacturer warranty, its duration and coverage will be stated with the product or confirmed by our team.
What is not covered
Normal wear, accidental damage, water damage beyond the stated rating, battery depletion, scratches, misuse and unauthorised repairs are excluded.
Making a claim
Send your order number, a description of the issue and clear photos or video through WhatsApp. Keep all packaging and warranty material.
